Comparison
Metrili vs Fresha
Two different tools for two different problems. Fresha is a booking platform built for hair, beauty, and wellness with marketplace discovery and integrated payments. Metrili is an AI front office: an inbound AI receptionist that answers every call, an outbound AI caller, and a staff copilot. Service business agnostic, no marketplace lock-in.
Then $149 CAD/mo · Cancel anytime · Setup in 10 minutes
Feature
Metrili
Fresha
Starting monthly price
$149 CAD per month
Free for the booking platform; payment processing fees apply
Free trial
14 days, full features, cancel anytime
Free tier exists for the core booking product
AI inbound receptionist (24/7 voice)
Yes. Native voice AI, answers every call
AI receptionist add-on may exist; check current Fresha pricing
AI outbound campaigns
Yes, on Growth plan and up
See provider site for current details
Service business categories supported
Any service business: dental, HVAC, plumbing, salons, law, more
Beauty, hair, wellness, fitness focus
Marketplace discovery for new clients
No. Direct booking only
Yes. Fresha marketplace exposes you to new clients
Setup time
About 15 minutes, fully self serve
See provider site for current details
Sales call required to buy
No. Full self serve signup
No
Canadian built, PIPEDA aware
Yes. Toronto based, Ontario governance
Headquartered outside Canada
Works alongside existing phone system
Yes
Different category — booking app, not phone receptionist
Month to month, cancel anytime
Yes
Yes
Pick Metrili
When Metrili is a better fit
- You lose appointments because calls go unanswered at lunch, after hours, or during peak times.
- You want one self serve tool that answers calls and books appointments in voice, not just an online booking widget.
- You serve any kind of service business, not just hair and beauty.
- You want to be live tonight, not navigating a marketplace listing.
Pick Fresha
When Fresha might be a better fit
- You run a hair salon, nail studio, spa, or wellness business and want marketplace discovery to attract new clients.
- You need integrated payment processing tied directly to bookings.
- You only need a booking platform, not phone call answering.
Can I use both? Yes. Many salons and spas run Fresha for online booking and marketplace discovery, and add Metrili to answer the phone calls Fresha cannot. The two work side by side.
Try Metrili free for 14 days
Self serve setup in 15 minutes. No sales call. Cancel anytime.