For small business

The AI receptionist for small business.

Most small businesses lose customers because nobody picks up the phone. Metrili answers every call 24/7, books appointments, captures leads, and follows up automatically. From $149 CAD per month with a 14 day free trial.

Then $149 CAD/mo · Cancel anytime · Setup in 10 minutes

The small business call problem

A small business owner is on the truck, in the chair, in a meeting, or on lunch when the phone rings. Half of inbound calls go to voicemail. Most callers do not leave a message. They book with the next business on Google. The cost of one missed call is one lost customer. Over a month, that is real money.

What an AI receptionist actually does for a small business

Metrili picks up every call within the first ring and handles the conversation in your business voice. Specifically, it can:

  • Answer routine questions about hours, services, location, and pricing.
  • Book appointments directly into your calendar during the call.
  • Capture new customer details: name, phone, reason for the call, urgency.
  • Route urgent calls to your mobile or your on-call team.
  • Send a follow up text or email with the booking confirmation.
  • Run outbound campaigns to call back missed callers and uploaded lead lists.

Why $149 CAD per month makes sense for a small business

Hiring a part-time receptionist in Canada costs roughly $20 per hour, or about $640 per week for a 32-hour week. A full time receptionist at minimum wage is closer to $2400 to $3000 per month before benefits. Metrili at $149 CAD per month covers 24/7 call coverage, plus outbound and a staff copilot, for less than half a day of a human receptionist. The trade-off is that the AI handles routine calls great and complex emotional calls less great. For most service businesses, the routine calls are 90 percent of the volume.

Industries Metrili serves

The platform is built for any service business where missing a call costs you a customer. Specifically:

  • Dental and medical practices
  • Law firms and paralegal services
  • HVAC, plumbing, electrical, and home services
  • Hair salons, nail studios, and spas
  • Veterinary clinics
  • Real estate brokerages
  • Trucking, dispatch, and logistics
  • Auto repair, dealerships, and detailing

Setup is 15 minutes, fully self serve

You sign up at app.metrili.com, enter your business hours, services, and a few example FAQs, choose a voice, and forward your number to the AI line. The AI is live the same day. No sales call. No 30 day implementation. If you want to try it first, call the public demo line at +1 365 617 0711 and test how it handles a real conversation.

Frequently asked questions

How much does an AI receptionist cost for a small business?

Metrili starts at $149 CAD per month for the Starter plan with a 14 day free trial and no setup fee. That covers 24/7 inbound call answering, appointment booking, and intake. Higher tiers add outbound campaigns and more minutes.

Will it sound robotic to my customers?

Most callers cannot tell. The AI uses a natural voice with realistic pacing and listens for emotional cues. Try the demo line at +1 365 617 0711 and judge yourself before signing up.

Do I have to change my phone number?

No. You can keep your existing number and forward calls to the AI line, or you can use the AI line as your primary number. Most small businesses start by forwarding only after-hours calls and expand from there.

What about complex calls the AI cannot handle?

Metrili is configured with transfer rules. Urgent emergencies, VIP clients, or specific call types can be routed to your mobile or your team. The AI handles the routine; humans handle the exceptions.

How is this different from a voicemail with transcription?

Voicemail captures messages from the small fraction of callers who leave one. The AI receptionist actually has the conversation, books the appointment, and captures the customer before they hang up and call someone else.

Can the AI book appointments?

Yes. Metrili reads your calendar availability and books the appointment during the call. Both you and the customer get a confirmation. The AI knows your hours, services, and how long each appointment type takes.

Is my customer data safe?

Metrili runs on AWS HIPAA aligned infrastructure with a signed BAA. Call recordings and transcripts stay in your tenant. Data is not used to train third party models.

Try Metrili free for 14 days

Self serve setup in 15 minutes. No sales call. Cancel anytime.