The AI receptionist for HVAC companies.
Metrili answers every call 24/7, captures emergency furnace and AC requests, books service calls, and routes urgent jobs to your team in real time. Starts at $149 CAD/mo. Less than one day of a receptionist in Canada.
Then $149 CAD/mo · Cancel anytime · Setup in 10 minutes




Why HVAC contractors use Metrili
In HVAC, missed calls equal lost emergency jobs. A furnace fails at 11 PM in February and the homeowner calls three contractors. Whoever picks up wins the $1500 emergency call. Metrili answers within the first ring, captures the address and system type, and pages your on-call tech with everything they need to roll the truck.
- After hours emergency intake with on-call tech paging
- Booking standard service calls, tune-ups, and installs
- Capturing system info, address, and access notes upfront
- Filtering out leads outside your service area
- Outbound follow-up on quotes and missed callbacks
Frequently asked questions
Metrili recognizes urgency keywords (no heat, no AC, gas smell, water leak) and routes them differently than routine service calls. Your on-call tech gets paged immediately with the address, problem description, and customer phone number. Routine bookings go onto your normal service calendar.
Metrili can be configured with your service radius (e.g. 50 km from your shop). Leads outside the area get a polite explanation and recommendation to call elsewhere, so your dispatcher does not waste time on calls you cannot serve.
Yes. Metrili captures the system type and last service date, then books seasonal tune-ups directly into your calendar. Outbound campaigns can also re-engage past customers when the seasons turn.
Plans start at $149 CAD per month with a 14 day free trial. No setup fee. Month to month, cancel anytime. Higher tiers add outbound campaigns and additional minutes.
About 15 minutes, fully self serve. No sales call. You sign up at app.metrili.com, enter your service area, hours, and emergency triage rules, then forward your number. The AI is live the same day.
Yes. Call our demo line at +1 365 617 0711. Throw a furnace emergency at it and see how it responds.
Try Metrili free for 14 days
Self serve setup in 15 minutes. No sales call. For HVAC contractors.